Contract Services Group Achieves Quality Management Accreditation

Contract Services Group Achieves Quality Management Accreditation

Hammond-based Contract Services Group (CSG) has become certified to the new ISO standard. ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organizations in 178 countries. ISO 9001 provides a framework and set of principles that ensure a common-sense approach to the management of an organization to consistently satisfy customers and other stakeholders.

In simple terms, it provides the basis for effective processes and effective people to deliver an effective product or service time after time. It helps businesses and organizations be more efficient and improve customer satisfaction.

Contract Services Group provides quality control support, assembly, light manufacturing, packaging and warehousing services both on-site at client locations or in their own facilities in Hammond, IN and Detroit, MI. CSG first received accreditation of ISO 9001:2008 in 2004 and has now been certified to the new ISO9001:2015 standard.

“Following the processes of our Quality Management System helps us better serve our customers by providing a stringent framework of how things operate while not taking away from our ability to be flexible in the design of our service offerings to our clients” stated CSG’s President, Mirko Marich.

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